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eugeneschafer@gmail.com | 0833318470
Expert IT Support for your Home & Business
Remote Support
Supporting your IT environment virtually is simple and affordable, allowing 24/7 access for upgrades. Our Remote Support team can be easily reached via WhatsApp.
Cloud Solutions
These requirements can be any of the following:
Cloud-Based Mail (Office365 or Google Apps)
Hosted Applications (Remote Apps)
Cloud Storage
Domain Hosting
Patch Management
Patch management is the process of applying updates to software, drivers, and firmware to protect against vulnerabilities.
Virus Protection
Unbeatable threat detection
technologies to protect against zero-day attacks.
Multi-layer ransomware protection.
Technical Support
Identifying hardware and software solutions
Troubleshooting technical issues
Resolving network issues
Installing and configuring hardware and software
Customer consultations to quickly get to the root of the problem
Providing timely and accurate customer feedback
Talking customers through a series of actions to resolve a problem
Following up with clients to ensure the problem is resolved
Replacing or repairing the necessary parts
Supporting the roll-out of new applications
Testing and evaluating new technologies
Connectivity Solutions
Internet connectivity (ADSL, 3G, Fibre or LTE)
Local Area Network (LAN)
Wireless Network (WLAN)
Virtual Private Network (VPN)
Maintenance Contracts
Depending on your requirement and needs for your servers, users computers and network, our contract differ in prices, contact us direct for a no obligation quote and assessment.
Contracts options cover:, On-Site support hours per Month and Remote support hours per Month.
On-Site Support | Remote Support
Off-Site | On-Site Backup
Desktop Support | Server Support
Google Workspace Support | Microsoft Support
Virus and Malware Protection
Network Monitoring
OS and Software updates
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